%# BEGIN BPS TAGGED BLOCK {{{
%# 
%# COPYRIGHT:
%#  
%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC 
%#                                          <jesse@bestpractical.com>
%# 
%# (Except where explicitly superseded by other copyright notices)
%# 
%# 
%# LICENSE:
%# 
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%# 
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
%# 
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
%# 
%# 
%# CONTRIBUTION SUBMISSION POLICY:
%# 
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%# 
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# you are the copyright holder for those contributions and you grant
%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
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%# END BPS TAGGED BLOCK }}}
<& /Elements/Header, Title => loc("Bulk ticket update") &>
<& /Elements/Tabs, Title => loc("Bulk ticket update") &>

<& /Elements/ListActions, actions => \@results &>
<FORM METHOD="POST" ACTION="<%$RT::WebPath%>/Search/Bulk.html" >
<input type="hidden" name="Query" value="<%$ARGS{'Query'}%>">
<TABLE WIDTH=100% border=0 cellpadding=3 CELLSPACING=0>
<TR>
<TH><&|/l&>Update</&></TH>
%foreach my $col (@cols) {
% my $colalias = $col;
% $colalias =~ s/(Obj\-\>|)(Name|AsString)//;

<TH><% loc($colalias) %>&nbsp;</TH>
%}
</TR>

<%PERL>

my $i;

$Tickets->RedoSearch();
while (my $Ticket = $Tickets->Next) {
 $i++;
 if ($i % 2) {
     $bgcolor = "#dddddd";
 }
 else {
     $bgcolor = "#ffffff";
 }
      </%PERL>
<TR bgcolor="<%$bgcolor%>">
<TD><input type=checkbox name="UpdateTicket<%$Ticket->Id%>" value="1" CHECKED></TD>
%foreach my $col (@cols) {
<TD>
% if ($col eq 'id') {
<A HREF="<% $RT::WebPath%>/Ticket/Display.html?id=<%$Ticket->Id%>"><%$Ticket->Id()%></A>
% }
%else {
<% eval "\$Ticket->$col()" %>&nbsp;
%}
</TD>
%}
</TR>
%}



</TABLE>

<HR>


<& /Elements/TitleBoxStart, title => loc('Update selected tickets') &>
<TABLE>
<TR>
<TD VALIGN=TOP>
<table>
<tr><td class=label> <&|/l&>Make Owner</&>: </td>
<td class=value> <& /Elements/SelectOwner, Name => "Owner" &> (<input type=checkbox name="ForceOwnerChange"> <&|/l&>Force change</&>) </td></tr>
<tr><td class=label> <&|/l&>Add Requestor</&>: </td>
<td class=value> <INPUT Name="AddRequestor" SIZE=20> </td></tr>
<tr><td class=label> <&|/l&>Remove Requestor</&>: </td>
<td class=value> <INPUT Name="DeleteRequestor" SIZE=20> </td></tr>
<tr><td class=label> <&|/l&>Add Cc</&>: </td>
<td class=value> <INPUT Name="AddCc" SIZE=20> </td></tr>
<tr><td class=label> <&|/l&>Remove Cc</&>: </td>
<td class=value> <INPUT Name="DeleteCc" SIZE=20> </td></tr>
<tr><td class=label> <&|/l&>Add AdminCc</&>: </td>
<td class=value> <INPUT Name="AddAdminCc" SIZE=20> </td></tr>
<tr><td class=label> <&|/l&>Remove AdminCc</&>: </td>
<td class=value> <INPUT Name="DeleteAdminCc" SIZE=20> </td></tr>
</table>
</TD>
<TD VALIGN=TOP>
<table>
<tr><td class=label> <&|/l&>Make subject</&>: </td>
<td class=value> <INPUT Name="Subject" SIZE=20> </td></tr>
<tr><td class=label> <&|/l&>Make priority</&>: </td>
<td class=value> <INPUT Name="Priority" SIZE=4> </td></tr>
<tr><td class=label> <&|/l&>Make queue</&>: </td>
<td class=value> <& /Elements/SelectQueue, Name => "Queue" &> </td></tr>
<tr><td class=label> <&|/l&>Make Status</&>: </td>
<td class=value> <& /Elements/SelectStatus, Name => "Status" &> </td></tr>
<tr><td class=label> <&|/l&>Make date Starts</&>: </td>
<td class=value> <& /Elements/SelectDate, Name => "Starts_Date", ShowTime => 0, Default => '' &> </td></tr>
<tr><td class=label> <&|/l&>Make date Started</&>: </td>
<td class=value> <& /Elements/SelectDate, Name => "Started_Date", ShowTime => 0, Default => '' &> </td></tr>
<tr><td class=label> <&|/l&>Make date Told</&>: </td>
<td class=value> <& /Elements/SelectDate, Name => "Told_Date", ShowTime => 0, Default => '' &> </td></tr>
<tr><td class=label> <&|/l&>Make date Due</&>: </td>
<td class=value> <& /Elements/SelectDate, Name => "Due_Date", ShowTime => 0, Default => '' &> </td></tr>
<tr><td class=label> <&|/l&>Make date Resolved</&>: </td>
<td class=value> <& /Elements/SelectDate, Name => "Resolved_Date", ShowTime => 0, Default => '' &> </td></tr>
</table>

</TD>
</TR>
</table>
<& /Elements/TitleBoxEnd&>
<& /Elements/TitleBoxStart, title => loc('Add comments or replies to selected tickets') &>
<table>
<tr><td align=right><&|/l&>Update Type</&>:</td>
<td><select name="UpdateType">
  <option value="private" ><&|/l&>Comments (not sent to requestors)</&></option>
<option value="response" ><&|/l&>Reply to requestors</&></option>
</select> 
</td></tr>
<tr><td align=right><&|/l&>Subject</&>:</td><td> <input name="UpdateSubject" size=60 value=""></td></tr>
% while (my $CF = $TxnCFs->Next()) {
<TR>
<TD ALIGN=RIGHT><% $CF->Name %>:</TD>
<TD><& /Elements/EditCustomField, 
    CustomField => $CF, 
    NamePrefix => "Object-RT::Transaction--CustomField-"
    &><em><% $CF->FriendlyType %></em></TD>
</TD></TR>
% } # end if while
 <tr><td align=right><&|/l&>Attach</&>:</td><td><input name="UpdateAttachment" type="file"></td></tr>
 <tr><td class=labeltop><&|/l&>Message</&>:</td><td>
 <& /Elements/MessageBox, Name=>"UpdateContent"&>
 </td></tr>
 </table>

<& /Elements/TitleBoxEnd &>
<&|/Elements/TitleBox, title => loc('Edit Custom Fields'), color => "#336633"&>
<%perl>
my $cfs = RT::CustomFields->new($session{'CurrentUser'});
$cfs->LimitToGlobal();
$cfs->LimitToQueue($_) for keys %$seen_queues;
</%perl>

<table>
<tr>
<th><&|/l&>Name</&></th>
<th><&|/l&>Add values</&></th>
<th><&|/l&>Delete values</&></th>
</tr>
% while (my $cf = $cfs->Next()) {
<tr>
<td class="label"><%$cf->Name%><br>
<i>(<%$cf->FriendlyType%>)</i></td>
% if ($cf->Type eq 'Select') {
<td><& /Elements/EditCustomFieldSelect, NamePrefix => 'Bulk-Add-CustomField-', CustomField => $cf, Rows => 5, Multiple => ($cf->MaxValues ==1 ? 0 : 1)  &></td>
<td><& /Elements/EditCustomFieldSelect, NamePrefix => 'Bulk-Delete-CustomField-', CustomField => $cf, Rows => 5, Multiple => 1&></td>
% } elsif ($cf->Type eq 'Freeform') {
<td><& /Elements/EditCustomFieldFreeform, NamePrefix => 'Bulk-Add-CustomField-', CustomField => $cf, Rows => 5, Multiple => ($cf->MaxValues ==1 ? 0 : 1), Cols => 25 &></td>
<td><& /Elements/EditCustomFieldFreeform, NamePrefix => 'Bulk-Delete-CustomField-', CustomField => $cf, Rows => 5, Multiple => ($cf->MaxValues == 1 ? 0 : 1), Cols => 25 &></td>
% } elsif ($cf->Type eq 'Text') {
<td><& /Elements/EditCustomFieldText, NamePrefix => 'Bulk-Add-CustomField-', CustomField => $cf, Rows => 5, Multiple => ($cf->MaxValues ==1 ? 0 : 1) , Cols => 25 &></td>
<td>&nbsp;</td>
% } 
</tr>
% }
</table>
</&>

<& /Elements/TitleBoxStart, title => loc('Edit Links'), color => "#336633"&>
<i><&|/l&>Enter tickets or URIs to link tickets to. Separate multiple entries with spaces.</&></i><br>
<& /Ticket/Elements/BulkLinks &>
<& /Elements/TitleBoxEnd &>

<& /Elements/Submit, Label => loc('Update All') &>


</FORM>
<%INIT>

# Iterate through the ARGS hash and remove anything with a null value.
map ( $ARGS{$_} =~ /^$/ && ( delete $ARGS{$_} ), keys %ARGS );

my ($bgcolor, @results);
my @cols = qw(id Status Priority Subject QueueObj->Name OwnerObj->Name RequestorAddresses DueAsString );


my $Tickets = RT::Tickets->new($session{'CurrentUser'});
$Tickets->FromSQL($ARGS{'Query'});

Abort(loc("No search to operate on.")) unless ($Tickets);

# build up a list of all custom fields for tickets that we're displaying, so
# we can display sane edit widgets.

my $fields      = {};
my $seen_queues = {};
while ( my $ticket = $Tickets->Next ) {
    next if $seen_queues->{ $ticket->Queue }++;

    my $custom_fields = $ticket->QueueObj->TicketCustomFields;
    while ( my $field = $custom_fields->Next ) {
        $fields->{ $field->id } = $field;
    }
}

my $do_comment_reply=0;
# Prepare for ticket updates
$ARGS{'UpdateContent'} =~ s/\r\n/\n/g;
chomp ($ARGS{'UpdateContent'}) ;

if ($ARGS{'UpdateContent'} &&
    $ARGS{'UpdateContent'} ne '' &&
    $ARGS{'UpdateContent'} ne  "-- \n" .
    $session{'CurrentUser'}->UserObj->Signature) {
            $do_comment_reply=1;
}

#Iterate through each ticket we've been handed
my @linkresults;
my %queues;

$Tickets->RedoSearch();

# pull out the labels for any custom fields we want to update

my $cf_del_keys;
@$cf_del_keys = grep { /^Bulk-Delete-CustomField/ } keys %ARGS;
my $cf_add_keys;
@$cf_add_keys = grep { /^Bulk-Add-CustomField/ } keys %ARGS;


while ( my $Ticket = $Tickets->Next ) {
    next unless ( $ARGS{ "UpdateTicket" . $Ticket->Id } );

    #Update the links
    $ARGS{'id'} = $Ticket->id;
    $queues{ $Ticket->QueueObj->Id }++;

    my @updateresults;
    if ($do_comment_reply) {
        ProcessUpdateMessage(
            TicketObj => $Ticket,
            ARGSRef   => \%ARGS,
            Actions   => \@updateresults
        );
    }

    #Update the basics.
    my @basicresults =
      ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS );
    my @dateresults =
      ProcessTicketDates( TicketObj => $Ticket, ARGSRef => \%ARGS );

    #Update the watchers
    my @watchresults =
      ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS );

    foreach my $type qw(MergeInto DependsOn MemberOf RefersTo) {
        $ARGS{ $Ticket->id . "-" . $type } = $ARGS{"Ticket-$type"};
        $ARGS{ $type . "-" . $Ticket->id } = $ARGS{"$type-Ticket"};
    }
    @linkresults =
      ProcessTicketLinks( TicketObj => $Ticket, ARGSRef => \%ARGS );
    foreach my $type qw(MergeInto DependsOn MemberOf RefersTo) {
        delete $ARGS{ $type . "-" . $Ticket->id };
        delete $ARGS{ $Ticket->id . "-" . $type };
    }

    my @cfresults;

    foreach my $list ( $cf_add_keys, $cf_del_keys ) {
        next unless $list->[0];


        my $op;
        if ( $list->[0] =~ /Add/ ) {
            $op = 'add';

        }
        elsif ( $list->[0] =~ /Del/ ) {
            $op = 'del';
        }
        else {
            $RT::Logger->crit(
                "Got an op that was neither add nor delete. can never happen"
                  . $list->[0] );
            last;
        }

        foreach my $key (@$list) {
            my ( $cfid, $cf );
            if ( $key =~ /CustomField-(\d+)-/ ) {
                $cfid = $1;
                $cf   = RT::CustomField->new( $session{'CurrentUser'} );
                $cf->Load($cfid);
            }
            else {next}
            my @values =
              ref( $ARGS{$key} ) eq 'ARRAY'
              ? @{ $ARGS{$key} }
              : ( $ARGS{$key} );
            map { s/(\r\n|\r)/\n/g; } @values;    # fix the newlines
                 # now break the multiline values into multivalues
            @values = map { split( /\n/, $_ ) } @values
              unless ( $cf->SingleValue );

            my $current_values = $Ticket->CustomFieldValues($cfid);
            foreach my $value (@values) {
                if ( $op eq 'del' && $current_values->HasEntry($value) ) {
                    my ( $id, $msg ) = $Ticket->DeleteCustomFieldValue(
                        Field => $cfid,
                        Value => $value
                    );
                    push @cfresults, $msg;
                }

                elsif ( $op eq 'add' && !$current_values->HasEntry($value) ) {
                    my ( $id, $msg ) = $Ticket->AddCustomFieldValue(
                        Field => $cfid,
                        Value => $value
                    );
                    push @cfresults, $msg;
                }
            }
        }
    }
    my @tempresults = (
        @watchresults,  @basicresults, @dateresults,
        @updateresults, @linkresults,  @cfresults
    );

    @tempresults =
      map { loc( "Ticket [_1]: [_2]", $Ticket->Id, $_ ) } @tempresults;

    @results = ( @results, @tempresults );
}

my $TxnCFs = RT::CustomFields->new( $session{CurrentUser} );
$TxnCFs->LimitToLookupType( RT::Transaction->CustomFieldLookupType );
$TxnCFs->LimitToGlobalOrObjectId( sort keys %queues );

</%INIT>